Effective Date: May 13, 2025

At BingleVet.com (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, BingleVet.com, or use our veterinary services. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Contact Information: Name, email address, phone number, and mailing address provided when you book appointments, contact us, or create an account.
• Pet Information: Details about your pets, such as name, breed, age, medical history, and treatment records, submitted during appointment scheduling or consultations.
• Payment Information: Credit card details or other payment information processed through secure third-party payment processors for services rendered.

b. Non-Personal Information

• Usage Data: Information about how you interact with our website, including IP address, browser type, device information, pages visited, and time spent on the site.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our veterinary services and website functionality.

• Schedule and manage appointments, including sending confirmations and reminders.

• Process payments and issue invoices for services.

• Communicate with you, including responding to inquiries and providing customer support.

• Send promotional materials, newsletters, or updates about our services (you may opt out at any time).

• Analyze website usage to optimize performance and user experience.

• Comply with legal obligations and protect the rights, safety, and property of BingleVet.com, our users, or others.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors (e.g., payment processors, email service providers, or IT support) who assist us in operating our website and services, bound by confidentiality agreements.

• Legal Compliance: When required by law, such as in response to a subpoena, court order, or to comply with regulatory requirements.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

• With Your Consent: When you explicitly agree to share your information, such as for referral programs or partnerships.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to legal or contractual obligations.

• Opt-Out: Unsubscribe from marketing communications or request that we stop processing your data for certain purposes.

• Data Portability: Request a transferable copy of your data in a structured format.

To exercise these rights, contact us at privacy@binglevet.com. We will respond within the timeframes required by applicable law.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing personal information.

7. Children’s Privacy

BingleVet.com is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it promptly.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

BingleVet.com
Email: WeCare@binglevet.com
Address: 2025 Bingle Road, Houston, TX 77055, USA
Phone: (713) 468-1676