We are committed to providing a healthy and safe environment for our patients, clients, and team members. Our main priority is to take precautions to help ensure we remain open so we can continue to be available for family pets. While unfortunately having to minimize our physical interaction with our clients, we are rewarded to still have the one on one interaction with our loving patients. We currently remain open; however, due to city-wide mandates we have slightly changed our operating times and/or clinic operations.
Effective July 1st – Recommend Curbside Service
While our hours are back to normal, we are making some slight changes on clients in the building. We highly encourage that our clients take advantage of our curbside service – this is for your safety and ours. However, a room appointment is available, if requested. For in-clinic service, face masks, 6-foot distance rule and use of hand sanitizer are required. We thank you for working with us to help ensure you and our team are safe and healthy.
Furthermore, we kindly ask that you minimize the number of people who attend your pets’ visit – we would prefer only one person with their pet. We do understand that some have young children so this may not be possible in some cases.
Please note that there are no restrictions for those clients coping with possible last moments with their beloved pet – our Blue Room is available for those patients and families. This room will be completed sanitized after each visit.
We are offering all veterinary services (including wellness and elective procedures) as well as boarding at our Resort and Spa. If you are concerned about your pet’s health, please call us (or set up your appointment online) – we are here for you.
This time is challenging for many at Bingle Vet, as we continue to deal with the epidemic on a day to day basis. We so kindly ask that you help work with us, be patient with us and understand that we are working hard to ensure all family pets get the care they need. Communication by phone may take longer than usual.
Thank you for your support and understanding. Let’s continue to smile and make the most of the days ahead of us. We are happy to say that no one on the Bingle Vet Team or their immediate family have tested positive for the virus.
Minimize Risk as We Re-Open Houston
We will be offering several options:
- In-Clinic Service – clients can enter the building
- Curbside Service – for those clients who would prefer this service
- Drop-off Curbside Service – for those clients who would prefer this service
In-Clinic Service basically means that when you arrive at Bingle Vet for your pet’s medical treatment and/or to pick up food or medications, or even drop off your pet for our Resort & Spa you can enter the building. You will be required to wear a mask, keep a 6-foot distance from others and use hand sanitizer. A support team member will assist you at all times.
Curbside Service basically means that when you arrive at Bingle Vet for your pet’s medical treatment and/or to pick up food or medications you will be asked to call our client concierge service from your vehicle. We will then come out and assist you.
For veterinary services: while you remain in the comfort of your vehicle, we will pick up and treat your pet. Our professional veterinary team will communicate with you regularly throughout this process to help ensure your visit is a success.
Drop-off Curbside Service is the same as Curbside Service, but you will leave and return at a later time to pick up your pet before the end of the day. We thank you for your understanding at this time. We wish that you and your family remain safe.
For compassionate service, call us today!